We are aware of certain internet routes performing slowly, this is being caused by connectivity from our supplier where they break out to different parts of the internet. Different Speedtest.net servers will give completely different results. We have raised this as a fault with our supplier and will update as […]
We are seeing a number of customers disconnected today due to loss of power in the Whitchurch, Weedon and Hardwick area. UK Power Networks are aware of the fault and are working on the outage.
We are aware of multiple power outages due to the high winds. Our equipment runs on battery for a period of time but this will eventually run out and there is the potential for outages during this time.
We have been made aware that UK Power Networks are working on the power supply in the Bledlow area this is affecting our internet services running in the surrounding area. We were not made aware of these works or we would have notified everyone affected prior to this outage. Apologies […]
We have lost power to our core equipment and are working to gain access to the facility where this is stored to restore power and restore service. 10:58 Despite being onsite for 3 hours we are still unable to gain access. We have escalated access for our core site to […]
We have been made aware this morning of some power testing affecting one of our repeaters in Whitchurch. We believe that power may be disrupted between 12:00 – 13:00.
We have been made aware of power work which will be taking place on the 14th March 2019 which could take our equipment offline between 08:30 – 16:00. We have battery backup equipment installed but depending on the length of time power is off, services may be disrupted.
We have been made aware by our supplier that power upgrades will be taking place where our network terminates during the period below: 16/11/18 18:00 – 17/11/18 08:00 We have backup power in place to keep our network running, but there is a possibility that service may be disrupted during […]
We will be upgrading part of our network on Wednesday 18th July, during this period there will be some short disconnections. The purpose of this upgrade is to add resilience to the service and an overall upgrade in performance. Please accept our apologies for this disruption.
We apologise for the late notice of works scheduled by our carrier tonight (30/05/18) between 2:00am – 5:00am services may be interrupted during this time. We just wanted to keep you updated in case you experience difficulties with your connection during the night between these times.